Heldda orders are packed and shipped within 1–3 business days, with delivery times depending on your location:

• United States: 6–13 business days
• United Kingdom: 7–14 business days
• Australia: 7–14 business days
• Canada: 8–15 business days
• Europe: 8–15 business days
• Rest of the World: 8–16 business days

Delivery times may vary slightly depending on your destination. You'll receive a tracking number as soon as your order ships so you always know where your bag is.

Not happy? We'll fix it.

Contact us at support@heldda.com and we'll sort it out right away — refund, replacement, whatever works best for you. No complicated process. Your satisfaction is the only thing that matters.

We offer a 100% money-back guarantee for any items that arrive damaged or defective. You have 90 days from the date of purchase to reach out — no questions asked.